Privacy Policy

Introduction

This Privacy Policy explains how Goldcrest Accountancy Limited ("we," "our," or "the Company") handles the information we collect from users who visit our website at https://www.goldcrestaccountancy.co.uk or otherwise share their personal information with us ("Users").

Grounds for Data Collection

We collect and process your personal information (any data that can be used to identify you; hereinafter "Personal Information") in order to fulfill our contractual obligations to you, deliver our services, protect our legitimate interests, and comply with legal and regulatory requirements.

By using the Site, you agree to the collection, storage, and use of your Personal Information as described in this Privacy Policy. We recommend reading this policy carefully to make informed decisions.

Types of Information We Collect

We collect two types of information from Users:

  1. Non-personal Information: This includes unidentified and non-identifiable information related to your use of the Site. We cannot determine your identity from Non-personal Information, which may include aggregated usage data, technical details transmitted by your device (such as browser type, operating system, language preference), and data on your activity on the Site (e.g., pages visited, browsing patterns, clicks).

  2. Personal Information: This refers to information that can identify an individual. It may include:

    • Device Information: Data from your device, including geolocation, IP address, unique identifiers (e.g., MAC address), and details about your Site activities.

    • Registration Information: Information you provide when registering on our Site, such as your name, email, address, and other details.

How We Receive Information About You

We may receive Personal Information from the following sources:

  • Information you voluntarily provide when registering on our Site.

  • Information collected through your interactions with the Site.

  • Data from third-party providers, public registers, or services (e.g., analytics providers).

Use of Collected Information

We do not sell, rent, or share Users’ information with third parties except as described in this policy. We may use your information to:

  • Communicate with you, including service updates, technical information, and customer support.

  • Inform you of updates and services.

  • Display ads on the Site.

  • Conduct marketing activities (see below).

  • Perform statistical analysis to improve the Site.

We may also share Personal Information with our subsidiaries, affiliates, or subcontractors and trusted third-party providers for purposes like hosting, Site functionality, marketing, and analytics.

We may disclose information if it is necessary to:

  • Comply with laws, regulations, or legal requests.

  • Enforce our policies and investigate potential violations.

  • Detect and prevent fraud or security issues.

  • Defend our legal rights or the rights, safety, and property of our Users or others.

  • Assist law enforcement when necessary.

User Rights

You may request:

  • Confirmation of whether your personal information is being processed.

  • Access to your personal information.

  • A copy of the information you provided to us.

  • Correction of your personal information.

  • Erasure of your personal information.

  • Restriction of processing.

  • To object to data processing.

To exercise these rights, please contact our Data Protection Officer (DPO), Lawrence McClelland, at lawrence@goldcrestaccountancy.co.uk.

Data Retention

We retain Personal Information as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce policies. Retention periods are based on the type of information and its purpose, ensuring outdated information is deleted at the earliest reasonable opportunity.

Cookies

We and our partners use cookies and similar technologies when you visit our Site or use our services. Cookies are small files stored on your device that help us remember your preferences and enhance Site functionality. The Site uses:

  • Session cookies: Temporary cookies deleted when you close your browser.

  • Persistent cookies: Saved on your computer for future visits.

  • Third-party cookies: Set by external services, such as analytics providers.

Cookies do not store identifiable information but may link to other stored data. You may disable cookies through your device settings, though doing so may impact Site functionality.

We use Google Analytics to gather insights on how Users interact with the Site. Google’s terms limit how this data is shared.

Third-Party Collection

This policy covers only our practices. We encourage reviewing the privacy policies of any third-party sites or services you engage with.

Data Security

We prioritize data security, following industry-standard practices to prevent unauthorized access and misuse. While we take reasonable steps to safeguard your data, we cannot guarantee complete security against unauthorized access.

Data Transfers Outside the EEA

Some data recipients may be located outside the European Economic Area (EEA). In these cases, we only transfer data to countries with adequate data protection levels as approved by the European Commission or under legally approved agreements.

Advertisements

We may use third-party advertising services that use cookies to display relevant ads on the Site. You may opt out of third-party ad networks through the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA).

Marketing

With your permission, we may use your contact information to send promotional materials about our services. You can opt out of these communications at any time by unsubscribing. However, we may still send essential notifications, such as customer service updates.

Corporate Transactions

In the event of a corporate transaction (e.g., merger or sale), the acquiring entity will assume the rights and obligations outlined in this Privacy Policy.

Minors

Our Site is not intended for use by children. We do not knowingly collect information from minors without parental consent. If you believe a minor has provided us with Personal Information without consent, please contact us at lawrence@goldcrestaccountancy.co.uk..

Policy Updates

We may update this Privacy Policy periodically. Changes take effect immediately upon posting, with the "Last Modified" date reflecting the most recent update. Continued use of our Site constitutes acceptance of the updated terms.

Contact Us

For questions regarding our Privacy Policy or your information, please contact us at:

Goldcrest Accountancy
Hill Crest
High Catton
York, YO41 1EH
Phone: 01904 222088
Email: lawrence@goldcrestaccountancy.co.uk

Last Modified: 30.10.2024